Expert Advisory & Implementation

Price: Retainers from €1,500 / month | Kickoff Package €3,000 Includes: Dedicated expert time to design reports, tune models, and align the Lifetime platform with your processes.

Description

Layer 3 of the Lifetime Offer Stack.

While DWS IQ provides the platform and Firehorse provides the automation, our Expert Services ensure these tools drive maximum value for your specific business context. We don't just support the software; we support your transformation.

Why Expert Services?

"AI is a tool. Strategy is human." Fit for 55 compliance and AI-driven marketing require more than just code. They require process re-engineering. Our experts bridge the gap between your legacy operations and the AI-native future, ensuring you don't just "install" the software, but actually "evolve" the business.

At the end of the engagement, your team isn't just using AI—they are mastering it.

The Kickoff Package

Price: €3,000 (One-off) The Foundation for Success. Before we automate, we validate. This package ensures your DWS IQ deployment is scoped correctly from Day 1. * DWS IQ Base Workshop: Deep dive into your data sources and compliance needs. * Scoping: Detailed roadmap for 2–3 Firehorse use cases (e.g., Report Automation + Marketing Launch). * Support: Includes your first month of "Standard" support.

Monthly Retainer Tiers

Continuous Value Engineering. Choose the level of engagement that fits your transformation speed.

1. Standard Retainer

Price: €1,500 / month Focus: Maintenance & Tuning * Hours: ~10 hours/month. * Scope: Designing new simple reports, tuning existing agent prompts, monthly compliance check-in. * Ideal for: Stable operations needing steady optimization.

2. Growth Retainer

Price: €3,000 / month Focus: Active Development * Hours: ~20-25 hours/month. * Scope: Building custom agents, deep ERP integration support, weekly strategy sessions. * Ideal for: Companies actively rolling out new Firehorse modules.

3. Transformation Partner

Price: Custom (Starting from €5,000 / month) Focus: Full Strategic Alignment * Scope: Embedded advisory, custom R&D, "fractional CAIO" (Chief AI Officer) support. * Ideal for: Large enterprises undergoing total digital transformation.

Usage Scenario: The "Fit for 55" Sprint

You need to align your entire supply chain reporting in 3 months.

Expert Services orchestrates the sprint: 1. Month 1 (Kickoff): We map your data gaps and configure DWS IQ. 2. Month 2 (Growth Retainer): We build custom connectors for your non-standard logistics vendors. 3. Month 3 (Standard Retainer): We tune the automated reports based on auditor feedback. 4. Outcome: You pass the audit with a system that runs itself.

Expected Impact & Efficiency

• Faster Time-to-Value
  • How: Experts bypass common configuration pitfalls.
• Process Alignment
  • How: Ensuring the AI mimics your best experts, not your average ones.

Technical Specifications

• Delivery: Remote (Teams/Zoom) + On-site workshops (optional).
• Communication: Shared WhatsApp, Teams, or secure webhook channel for Retainer clients.
• Response Time: Priority SLA for Retainer tiers.

References

• Lifetime Services. Service Level Agreement (SLA).